Even slight miscommunications can result in disaster because what we say is not always what other people hear, and what we hear is not always what other people intend to say.
Ineffective communication quickly leads to misalignment, and when your team isn’t aligned, time, money, and effort get directed to the wrong tasks or projects. Unfortunately, incorrectly implementing the readback can cause problems and hurt relationships.
In this course, Jocko Willink and Carlo Mendez explain what a readback is, how it works, and why it’s essential to be humble and take ownership. By utilizing The Readback effectively, you can set yourself and your team up for success. Whether you’re giving information or receiving information, this tool allows you to catch alignment errors before they happen and prevent costly resources from being put toward the wrong priorities.
Take this course today to improve your communication, learn how to use the readback effectively, and promote alignment within your team.
- Explain what a readback is and how it helps prevent problems.
- Identify how to effectively ask for and give a readback.
- Apply the readback to create alignment within your team and proactively avoid problems caused by miscommunication.