Category: The Rundown

There is no such thing as a flawless performance.

Effective leaders practice seeing from different perspectives. You have to be able to think about what other people are seeing.

The most impactful learning we have seen and experienced was not in a classroom or formal training program, but through informal training.

Don’t fall into the trap of assuming the other person is wrong so you can forge ahead with self-righteous indignation. Consider that you may be wrong.

The quickest path to influencing others and getting them to align with your efforts, whether in your professional or personal life, is almost always what we call the indirect approach. We can use the indirect approach to learn how to convince someone to do something that’s best for the team and mission.

Losing your cool may sometimes work in an immediate situation, to get people’s attention. It may force someone to do a certain thing your way. But more often, it generates conflict and animosity. It escalates a situation that should be de-escalated. In the long run, losing your temper and allowing yourself to be ruled by emotion only burns relationships and results in a loss of respect by all who can see that you can’t control yourself. 

The same goes for developing your leadership skills. You can’t read a book, sit through a keynote speech, seminar or workshop, or take a single online course and expect to be at peak leadership performance.