Even slight miscommunications can result in disaster because what we say is not always what other people hear, and what we hear is not always what other people intend to say.
Ineffective communication quickly leads to misalignment, and when your team isn’t aligned, time, money, and effort get directed to the wrong tasks or projects. Unfortunately, implementing the readback incorrectly can cause its own problems and hurt relationships.
In this course, Jocko Willink and Carlos Mendez explain what a readback is, how it works, and why it’s essential to be humble and take ownership.
By utilizing The Readback effectively, you can set yourself and your team up for success. Whether you’re giving information or receiving information, this tool allows you to catch alignment errors before they happen and prevent costly resources from being put toward the wrong priorities.
Take this course today to improve your communication and learn how to use the readback effectively and promote alignment within your team.
Learning Objectives:
- Save time by ensuring alignment within your team.
- Reduce problems caused by miscommunication.
- Focus your team with clear, concise communication.
Course Content
Course Includes
- 1 Lesson
- 4 Topics
- 2 Quizzes
- Course Certificate
